Getting Started with Your Ledger Device

Welcome to the world of secure cryptocurrency management. Follow these steps to set up your Ledger device and protect your digital assets.

Set Up New Device Initialize Device

Unbox Your Device

Carefully unbox your Ledger device and ensure all components are present. You should find the hardware wallet, USB cable, recovery sheet, and keychain strap.

Connect to Computer

Connect your Ledger device to your computer using the provided USB cable. Make sure you're using a secure computer free from malware.

Install Ledger Live

Download and install Ledger Live, our desktop application that allows you to manage your crypto assets and perform transactions securely.

Initialize Device

Follow the on-screen instructions in Ledger Live to initialize your device. Choose a strong PIN code with up to 8 digits that you'll remember.

Write Recovery Phrase

Your device will generate a 24-word recovery phrase. Write it down on your recovery sheet and store it in a secure location. Never share this phrase with anyone.

Confirm Recovery Phrase

Verify that you've correctly written down your recovery phrase by confirming it on your device. This ensures you can recover your funds if needed.

Frequently Asked Questions

What is a Ledger device?
A Ledger device is a hardware wallet that provides secure storage for your cryptocurrency private keys. It keeps your keys isolated from your computer and the internet, protecting your assets from hackers.
How do I update my Ledger device?
You can update your Ledger device through the Ledger Live application. Connect your device, open Ledger Live, and follow the prompts if an update is available. Always ensure your device is updated to the latest firmware for security.
What should I do if I lose my recovery phrase?
If you lose your recovery phrase, you should immediately transfer your funds to a new wallet with a new recovery phrase. Without the recovery phrase, you cannot recover your funds if your device is lost, stolen, or damaged.
Can I use my Ledger with multiple computers?
Yes, you can use your Ledger device with any computer that has Ledger Live installed. Your private keys remain securely stored on the device itself, so you can safely manage your assets from different computers.
Which cryptocurrencies does Ledger support?
Ledger devices support over 1,800 cryptocurrencies and tokens, including Bitcoin, Ethereum, XRP, Bitcoin Cash, and many ERC-20 tokens. You can check the complete list of supported cryptocurrencies on our website.

Privacy Policy & Disclaimer

Privacy Policy

Last updated: September 2023

Ledger SAS ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Ledger.

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This may include name, email address, shipping address, and payment information.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services; process transactions and send related information; send you technical notices and security alerts; and respond to your comments and questions.

Sharing of Information

We do not sell your personal information to third parties. We may share information with vendors and service providers who need access to perform work on our behalf, comply with laws, or protect rights and safety.

Disclaimer

Ledger devices are designed to provide high security for your cryptocurrency assets. However, users are responsible for:

  • Safeguarding their recovery phrase and PIN code
  • Verifying transaction details on the device screen before confirming
  • Using secure computers free from malware when interacting with their Ledger device
  • Keeping their device firmware updated to the latest version

Ledger is not responsible for lost funds due to user error, phishing attacks, or failure to follow security best practices. Cryptocurrency transactions are irreversible—always verify addresses and amounts before confirming.

For the complete Privacy Policy and Terms of Service, please visit our website.

By using our website and services, you acknowledge that you have read and understand our Privacy Policy and Disclaimer.